Read below for our Terms and Conditions and Privacy Policy
Effective Date: 4/28/2025
Last Updated: 7/21/2025
This End-User License Agreement (“Agreement”) is between the business or individual accepting this Agreement (this business or individual being “you”) and Loman AI (“Company”). This Agreement governs your use of the Company’s software application and related services (together, the “Service”).
By clicking “Accept” or using the Service, you agree to be bound by this Agreement. If you do not agree, click “Decline” and do not access or use the Service.
1.1 The Service provides AI-driven tools tailored for the restaurant industry, including phone answering, order-taking, menu Q&A, and reservation management. Users may integrate the Service with point-of-sale and phone systems.
1.2 Company grants you a limited, non-exclusive, non-transferable, revocable license during the Term of this Agreement to use the Service for your internal business purposes. You may not copy, modify, reverse engineer, sublicense, or otherwise misuse the Service. All rights not expressly granted are reserved by the Company.
1.3 The Service may update automatically. Maintenance may cause interruptions. You are responsible for your equipment and connectivity.
You agree to pay monthly fees automatically via your selected payment method. You are responsible for all applicable taxes, excluding Company’s income taxes. Billing errors must be reported within 120 days or you release the Company from liability.
This Agreement begins when you accept or use the Service and continues month-to-month until terminated.
4.1 Company may suspend or terminate your access if you:
4.2 You may terminate at any time with notice. Termination is effective at the end of the current billing cycle. Fees are non-refundable.
5.1 Both parties agree not to disclose each other’s non-public business information (“Confidential Information”), except in specific lawful cases.
5.2 Exceptions include information already public, lawfully held, independently developed, or obtained lawfully from a third party.
5.3 Company may use anonymized or aggregated data for research, development, and service improvement, subject to privacy laws.
5.4 You may provide ideas or feedback. By submitting, you agree Company may use them without restriction or compensation.
5.5 Personal information is handled under Company’s Privacy Policy.
You retain rights to your content but grant Company a license to use it as needed to provide the Service.
You must register for an account with accurate information and maintain its security. You are responsible for all activity under your account and must notify Company of any breaches.
The Service is provided “as-is.” Company disclaims all warranties, including merchantability, fitness for purpose, and non-infringement.
You will indemnify Company against claims arising from misuse or violation of this Agreement.
Company’s liability is limited to the fees you paid in the 3 months prior to a claim.
You authorize Company to contact you using the information you provide, including by phone, text, or email, even if numbers are on a Do Not Call registry. You are responsible for any carrier fees.
Company will only process Customer Data as a service provider and will not sell personal information. Data collection and use are limited to what is necessary to provide the Service.
Company will assist customers in meeting privacy obligations, including responding to consumer data requests under applicable privacy laws. Requests from end-users will be redirected to the customer.
Contact: hey@loman.ai
Effective Date: 4/28/2025
Loman.ai ("we," "us," or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.loman.ai, including any related media forms, channels, mobile websites, or applications (collectively, the "Site").
Please read this policy carefully. If you do not agree with the terms, please do not access the Site.
We may update this Privacy Policy at any time. Changes will be reflected in the “Effective Date” above and will take effect immediately once posted on the Site. You waive the right to receive specific notice of each change.
You are encouraged to review this Privacy Policy periodically. Continued use of the Site after updates means you accept the revised terms.
Automatically collected data
User-provided data
We use collected information to:
We may share information in the following circumstances:
We implement administrative, technical, and physical measures to protect your information. However, no security system is impenetrable, and we cannot guarantee 100% protection against interception or misuse.
We do not knowingly collect information from children under 13. If such data is inadvertently collected, we will delete it immediately. If you believe a child has provided personal data, contact us at support@loman.ai.
We retain personal data only as long as needed to:
When data is no longer required, it is securely deleted or anonymized. Retention periods vary depending on regulatory requirements.
We do not sell, rent, or share customer personal data with third-party platforms, marketing firms, or unrelated entities. Safeguarding customer trust and privacy is central to our business.
You may review, update, or delete your information by:
Upon request to terminate your account, we will deactivate or delete your data from active systems, though some records may be retained for fraud prevention, compliance, or legal obligations.
If you have questions or comments about this Privacy Policy, please contact us at:
Email: hey@loman.ai
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