Top 10 POS Integrations for Restaurant Automation

May 4, 2024

Streamlining operations and increasing efficiency are crucial for success in the fast-paced restaurant industry. By integrating your Point-of-Sale (POS) system with other business tools, you can automate order taking and processing, reducing errors and enhancing customer satisfaction.

Here are the top 10 POS integrations to modernize your restaurant operations:

  1. Chowly: Connects third-party online orders directly to your POS system, syncs menus, and eliminates manual order entry.
  2. Square for Restaurants: An all-in-one POS system that integrates with online ordering platforms, reservation systems, and inventory management.
  3. SpotOn + ItsaCheckmate: Connects third-party delivery apps to your SpotOn Restaurant POS, allowing you to configure prices and manage menus across platforms.
  4. OrderOut: Links third-party delivery services like UberEats, Grubhub, and DoorDash to your POS system for seamless order management.
  5. Toast POS: Syncs online menus and orders directly with your Toast POS, providing a centralized view of all orders.
  6. Orderlina: Offers various menu types, supports drive-ins, takeaways, and home delivery without commission fees.
  7. TouchBistro: Streamlines online ordering, table reservations, and inventory management with customizable add-ons.
  8. GoTab: Provides QR ordering, integrated POS, RFID technology, and a marketplace for multiple merchants.
  9. Square KDS: A kitchen display system that helps manage orders from your Square POS, online channels, and third-party delivery partners.
  10. Dev.Pro: Offers custom POS development, integration services, and solutions for online ordering, delivery, and digital signage.

IntegrationKey FeaturesChowlyPOS sync, menu management, automated order entrySquare for RestaurantsOnline ordering, reservations, inventory managementSpotOn + ItsaCheckmateThird-party delivery app integration, menu managementOrderOutLinks delivery services like UberEats and DoorDashToast POSOnline menu and order sync with Toast POSOrderlinaVarious menu types, no commission feesTouchBistroOnline ordering, reservations, inventory managementGoTabQR ordering, integrated POS, RFID technologySquare KDSManages orders from Square POS and online channelsDev.ProCustom POS development and integration services

By leveraging these POS integrations, restaurants can automate processes, reduce errors, gain real-time insights, save costs, and enhance the customer experience, staying competitive in the industry.

What is POS Integration?

POS integration is the connection between your restaurant's Point of Sale (POS) system and other software applications or tools. This connection allows different parts of your restaurant's operations to communicate and share data easily.

Think of POS integration as the central system that makes sure all processes work together smoothly. It connects your backend systems, making it easy to streamline your business.

How POS Integration Works

SystemFunctionPOS SystemManages orders and paymentsInventory ManagementTracks stock levels and orders suppliesOnline Ordering PlatformReceives and processes online ordersCRM SystemManages customer relationships and loyalty programs

By integrating these systems, you can:

  • Simplify and optimize your operations
  • Improve order accuracy and reduce labor costs
  • Access real-time business data to make informed decisions

This enables restaurants to scale easily and stay competitive in the industry.

Choosing POS Integrations

When selecting POS integrations for restaurant automation, consider the following key factors to ensure a seamless and efficient operation.

Integration Capabilities

Can the POS system integrate with your existing systems, such as:

SystemFunctionInventory ManagementTracks stock levels and orders suppliesOnline Ordering PlatformReceives and processes online ordersCRM SystemManages customer relationships and loyalty programs

Ensure the POS system can communicate with these systems effortlessly, allowing you to streamline your operations and make informed decisions.

Ease of Use

A user-friendly interface can:

  • Reduce errors
  • Increase efficiency
  • Improve customer satisfaction

Choose a POS system with an intuitive design, allowing your staff to navigate easily and focus on providing excellent customer service.

Support

Look for vendors that offer:

  • 24/7 support
  • Comprehensive training
  • Regular software updates

This ensures that any issues are resolved quickly, and your business can continue to operate smoothly.

Cost

Calculate the total cost of ownership, including:

  • Initial investment
  • Ongoing fees
  • Additional costs for support or training

Ensure the cost aligns with your business goals and budget.

System Compatibility

Consider the compatibility of the POS system with your existing:

  • Hardware (printers, scanners, payment terminals)
  • Software infrastructure

Ensure the system can integrate with your existing equipment to avoid any disruptions to your operation.

By considering these factors, you can choose the right POS integrations for your restaurant, ensuring a streamlined and efficient operation that improves customer satisfaction and increases revenue.

1. Chowly

Chowly

Integration Capabilities

Chowly is a leading POS integration solution that connects third-party online orders with a restaurant's POS system. It integrates with various POS systems, including Clover, NCR Aloha, Revel, Square, Toast, and Upserve. Chowly's integration capabilities enable restaurants to:

CapabilityDescriptionIntegrate online ordersDirectly into their POS systemManage menusWith POS sync technologyEliminate manual order entrySend orders straight to the kitchen

Ease of Setup and Use

Chowly is designed to save restaurant owners time. The implementation process takes only five to seven business days. The same team that implements Chowly provides ongoing support at no extra charge, ensuring a hassle-free experience.

Support and Training

Chowly offers comprehensive support and training to ensure restaurants get the most out of their POS integration. Their dedicated team provides 24/7 support, resolving any issues quickly and allowing restaurants to operate smoothly.

Cost-effectiveness

Chowly's cost-effectiveness is a significant advantage for restaurants. By automating digital orders and eliminating manual data entry, restaurants can:

  • Reduce errors
  • Increase efficiency
  • Improve customer satisfaction
  • Increase revenue

Compatibility with Existing Systems

Chowly is compatible with various existing systems, including:

SystemDescriptionInventory ManagementTracks stock levels and orders suppliesOnline Ordering PlatformReceives and processes online ordersCRM SystemManages customer relationships and loyalty programs

By considering these factors, restaurants can choose Chowly as their preferred POS integration solution, ensuring a seamless and efficient operation that improves customer satisfaction and increases revenue.

2. Square for Restaurants

Square for Restaurants

Integration Capabilities

Square for Restaurants is an all-in-one POS system that integrates with various third-party services, including:

ServiceDescriptionOnline Ordering PlatformsReceives and processes online ordersReservation SystemsManages table reservations and bookingsInventory Management SystemsTracks stock levels and orders supplies

Ease of Setup and Use

Square for Restaurants is designed to be user-friendly and easy to set up. The system offers a free plan, and restaurants can upgrade to the Plus or Premium plan as needed. The POS software is sold separately from the hardware, and restaurants can choose from a variety of devices.

Support and Training

Square for Restaurants offers 24/7 support via phone, email, or online chat. The system also provides team management features, including:

FeatureDescriptionClocking In/OutTracks team hours and breaksTeam ManagementManages team members and roles

Cost-effectiveness

Square for Restaurants offers competitive pricing plans:

PlanCostDescriptionFree$0Suitable for restaurants with low transaction volumesPlus$60/month/location + $40/month/POS deviceSuitable for restaurants with moderate transaction volumesPremiumCustom pricingSuitable for restaurants with high transaction volumes

Compatibility with Existing Systems

Square for Restaurants is compatible with various existing systems, including:

SystemDescriptionOnline Ordering PlatformsReceives and processes online ordersInventory Management SystemsTracks stock levels and orders suppliesAccounting SoftwareIntegrates with accounting systems for seamless financial management

3. SpotOn + ItsaCheckmate

SpotOn

Integration Capabilities

SpotOn + ItsaCheckmate connects third-party delivery apps directly to your SpotOn Restaurant POS. This integration allows you to:

CapabilityDescriptionConfigure pricesSet third-party-specific prices directly in your SpotOn Restaurant POSManage menusSimplify menu management across multiple platformsAutomate ordersSend orders placed through a third-party delivery platform directly to your POS system

Ease of Setup and Use

SpotOn + ItsaCheckmate is easy to set up and use. The system offers a comprehensive solution to integrating all of your third-party delivery apps directly into your current SpotOn Restaurant POS.

Support and Training

SpotOn offers:

SupportDescription24/7 technical supportGet help whenever you need itInitial face-to-face staff trainingLearn how to use the system effectivelyOngoing virtual trainingStay up-to-date with the latest features and best practices

Cost-effectiveness

SpotOn Restaurant costs $65 per month, plus the cost of the hardware and a one-time setup fee. This cost-effective solution can help you:

BenefitDescriptionReduce labor costsAutomate order entry and reduce manual errorsEliminate order entry mistakesImprove accuracy and customer satisfactionOpen new revenue streamsIncrease sales and revenue

Compatibility with Existing Systems

SpotOn + ItsaCheckmate is compatible with various existing systems, including:

SystemDescriptionOnline ordering platformsReceive and process online ordersInventory management systemsTrack stock levels and order suppliesAccounting softwareIntegrate with accounting systems for seamless financial management

4. OrderOut

OrderOut

Integration Capabilities

OrderOut connects third-party delivery services directly to a restaurant's POS system. It monitors incoming delivery orders placed online through third-party services and pushes that data straight to the restaurant's POS system. Currently, the system works with UberEats, Grubhub/Seamless, Eat24 (owned by Grubhub), and DoorDash.

Ease of Setup and Use

OrderOut is a cloud-based software that acts as a link between restaurants and delivery services. Users control OrderOut via an all-in-one dashboard, which also lets you update and sync menus and analyze data. The system is easy to set up and use, with a flat monthly rate pricing model.

Cost-effectiveness

OrderOut's system can help restaurants save time and money by:

BenefitDescriptionReducing labor costsAutomate order acceptance and printingImproving kitchen efficiencyReduce mistakes and improve customer satisfaction

Compatibility with Existing Systems

OrderOut is compatible with various existing systems, including Clover, and is expanding its integrations with other POS systems and food delivery services.

5. Toast POS

Toast POS

Integration Capabilities

Toast POS integration connects your online order and delivery channels with your Toast POS, providing a complete overview of all orders on one device. This integration allows you to sync online menus directly from your Toast POS, ensuring consistency across all platforms.

Ease of Setup and Use

The integration is user-friendly, making it easy to manage orders and menus. With a two-way integration, you can focus on providing excellent customer service while the system handles the behind-the-scenes work.

Cost-Effectiveness

By automating order acceptance and printing, Toast POS integration can help reduce labor costs and improve kitchen efficiency. This results in cost savings and improved customer satisfaction.

Compatibility with Existing Systems

Toast POS integration is designed to work seamlessly with various existing systems, ensuring a smooth transition and minimal disruption to your business operations.

SystemDescriptionOnline Ordering PlatformsReceive and process online ordersInventory Management SystemsTrack stock levels and order suppliesAccounting SoftwareIntegrate with accounting systems for seamless financial management

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6. Orderlina

Orderlina

Integration Capabilities

Orderlina is a popular POS integration that helps restaurants manage their business, present their menus, and deliver their food in ways that best fit their business. With Orderlina, restaurants can offer various menu types, including view-only, like-only, and completely interactive menus. Additionally, it supports drive-ins, takeaways, curbside ordering, and home-delivery orders without any commission fees, only a fixed monthly software fee.

Ease of Setup and Use

Orderlina's integration is designed to be user-friendly, making it easy to manage orders and menus. Restaurants can use a custom domain, branding, and menu setup, ensuring a seamless experience for their customers.

Cost-Effectiveness

By automating order acceptance and printing, Orderlina's integration can help reduce labor costs and improve kitchen efficiency. This results in cost savings and improved customer satisfaction. With no commission fees, restaurants can focus on providing excellent customer service while keeping their costs under control.

Compatibility with Existing Systems

Orderlina's integration is designed to work seamlessly with various existing systems, ensuring a smooth transition and minimal disruption to business operations.

SystemDescriptionOnline Ordering PlatformsReceive and process online ordersInventory Management SystemsTrack stock levels and order suppliesAccounting SoftwareIntegrate with accounting systems for seamless financial management

7. TouchBistro

TouchBistro

Integration Capabilities

TouchBistro is a popular POS integration designed for restaurants. It helps streamline and simplify business operations. With TouchBistro, restaurants can easily manage online ordering, table reservations, and inventory management. The system also offers various add-ons, making it highly customizable.

Ease of Setup and Use

TouchBistro's integration is user-friendly, making it easy to set up and use. The system is designed to be intuitive, allowing restaurants to easily manage orders, menus, and inventory. Additionally, TouchBistro offers 24/7 support to resolve any issues quickly.

Cost-Effectiveness

TouchBistro's integration can help restaurants reduce costs by streamlining operations and improving efficiency. The system's inventory management feature helps reduce waste and overstocking, while its online ordering feature reduces the need for manual order taking.

Compatibility with Existing Systems

TouchBistro's integration works seamlessly with various existing systems, including:

SystemDescriptionOnline Ordering PlatformsReceive and process online ordersInventory Management SystemsTrack stock levels and order suppliesAccounting SoftwareIntegrate with accounting systems for seamless financial management

8. GoTab

GoTab

Integration Capabilities

GoTab's POS integration offers a range of features that cater to the needs of restaurants, food halls, and other hospitality businesses. These features include:

FeatureDescriptionQR ordering and paymentGuests can take control of their experienceIntegrated POSStreamlined operations and improved efficiencyRFID technologyEnhanced guest experience and reduced wait timesMarketplaceEmpowers hospitality businesses with multiple merchants on site

Ease of Setup and Use

GoTab's customizable ordering platform is easy to set up and use. Guests can scan into different QRs and keep the same tab open, reducing processing fees. Servers can add orders to the same tab and communicate with guests through the platform.

Support and Training

GoTab provides dedicated Account Managers, in-app chat support, and SMS support to ensure operators can reach out for assistance whenever needed.

Cost-Effectiveness

GoTab's integration can help restaurants reduce costs by:

BenefitDescriptionStreamlining operationsImproved efficiency and reduced labor costsReducing waste and overstockingInventory management featureReducing manual order takingOnline ordering feature

Compatibility with Existing Systems

GoTab's integration works seamlessly with various existing systems, including:

SystemDescriptionOnline Ordering PlatformsReceive and process online ordersInventory Management SystemsTrack stock levels and order suppliesAccounting SoftwareIntegrate with accounting systems for seamless financial managementMarketplaceEmpowers hospitality businesses with multiple merchants on site

9. Square KDS

Square KDS

Integration Capabilities

Square KDS is a kitchen display system that helps restaurants manage orders efficiently. It's ideal for delivery-only kitchens or ghost kitchens. With Square KDS, you can set up your kitchen to receive orders from your Square POS system, online ordering channels, and third-party delivery partners.

Ease of Setup and Use

Setting up Square KDS is straightforward. You can customize the layout and settings to fit your kitchen's unique setup. The system is flexible, allowing you to switch between different views and layouts easily. Square KDS also offers features like ticket timers and alerts to help you prioritize and monitor order status.

Support and Training

Square provides dedicated support and training for its KDS system. You can access Square's online resources, including guides and tutorials, to get started with Square KDS. Additionally, Square offers phone and email support to help you with any issues you may encounter.

Cost-Effectiveness

Square KDS can help you reduce costs by streamlining your kitchen operations. With features like order routing and kitchen performance reports, you can optimize your kitchen workflow and reduce labor costs. Square KDS can also help you reduce waste and overstocking by providing real-time inventory management.

Compatibility with Existing Systems

Square KDS is compatible with various existing systems, including:

SystemDescriptionSquare POSReceive and process orders from your Square POS systemOnline Ordering PlatformsReceive orders from online ordering channelsInventory Management SystemsTrack stock levels and order suppliesAccounting SoftwareIntegrate with accounting systems for seamless financial management

10. Dev.Pro

Dev.Pro

Integration Capabilities

Dev.Pro offers custom POS development and integration services, including payment and billing software development, digital signage services, inventory management, and online ordering and delivery solutions. Their team of experts provides seamless integration with various systems, enabling restaurants to automate order taking and processing efficiently.

POS Application Development

Dev.Pro develops custom POS applications for web, mobile, and desktop, catering to the specific needs of restaurants. Their expertise in POS application development ensures that restaurants can migrate and integrate their existing systems with ease.

POS Integration API

Dev.Pro's POS integration API enables restaurants to exchange data in near real-time, ensuring that their systems are always up-to-date. This integration API is critical for hotels and restaurants, as it helps avoid over-selling supply or missing pricing adjustments.

Support and Training

Dev.Pro provides dedicated support and training for their POS integration services, ensuring that restaurants can set up and use their systems efficiently. Their team of experts offers guidance on recommended tech stacks, team composition, project timelines, budgets, and system architecture.

Cost-Effectiveness

Dev.Pro's POS integration services can help restaurants reduce costs by streamlining their kitchen operations. With features like order routing and kitchen performance reports, restaurants can optimize their workflow and reduce labor costs.

Compatibility with Existing Systems

Dev.Pro's POS integration services are compatible with various existing systems, including:

SystemDescriptionPayment GatewaysIntegrate with major payment gatewaysInventory Management SystemsTrack stock levels and order suppliesAccounting SoftwareIntegrate with accounting systems for seamless financial managementOnline Ordering PlatformsReceive orders from online ordering channelsDigital Signage DevicesIntegrate with digital signage devices

By leveraging Dev.Pro's POS integration services, restaurants can automate their order taking and processing, reducing errors and increasing efficiency.

Staying Competitive with Technology

In today's fast-paced restaurant industry, technology plays a crucial role in staying competitive. One key aspect of this is integrating advanced POS systems that can automate order taking and processing, reducing errors and increasing efficiency.

Benefits of POS Integrations

By leveraging POS integrations, restaurants can:

  • Increase Efficiency: Automate order processing and inventory management to serve customers faster and more accurately.
  • Reduce Errors: Minimize the likelihood of human errors, ensuring orders are fulfilled correctly and on time.
  • Gain Real-time Insights: Access up-to-the-minute data on sales, inventory, and customer preferences to make informed decisions.
  • Save Costs: Reduce wastage, optimize inventory, and increase table turnover to save costs in the long run.
  • Enhance Customer Experience: Focus on providing exceptional service, leading to increased customer loyalty and retention.

To stay ahead of the competition, restaurants must invest in POS integrations that can help them optimize their operations, improve customer satisfaction, and drive revenue growth.

Key Takeaways

BenefitDescriptionIncreased EfficiencyAutomate order processing and inventory managementReduced ErrorsMinimize human errors and ensure orders are fulfilled correctlyReal-time InsightsAccess up-to-the-minute data on sales, inventory, and customer preferencesCost SavingsReduce wastage, optimize inventory, and increase table turnoverEnhanced Customer ExperienceFocus on providing exceptional service and increase customer loyalty

By embracing POS integrations, restaurants can gain a competitive edge in the market and ensure long-term success.

Conclusion

In conclusion, choosing the right POS integrations is vital for restaurant automation and success. By leveraging these integrations, restaurants can streamline their processes, reduce errors, and increase efficiency.

Key Benefits

BenefitDescriptionIncreased EfficiencyAutomate order processing and inventory managementReduced ErrorsMinimize human errors and ensure orders are fulfilled correctlyReal-time InsightsAccess up-to-the-minute data on sales, inventory, and customer preferencesCost SavingsReduce wastage, optimize inventory, and increase table turnoverEnhanced Customer ExperienceFocus on providing exceptional service and increase customer loyalty

By investing in POS integrations, restaurants can stay ahead of the competition and ensure long-term success. Remember, the key to success lies in choosing the right integrations that align with your restaurant's unique needs and goals.

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