12 Best Catering CRM Software 2024

June 21, 2024

Looking for the top catering CRM software in 2024? Here's a quick overview of 12 leading options to help manage your catering business:

SoftwareKey FeaturesStarting PriceCurateClient database, proposals, event planningCustom quoteReServe InteractiveEvent management, proposals, client databaseCustom quoteFlex CateringEvent manager, client portal, custom websiteCustom quoteFoodStorm CateringOrder management, reporting, invoicing, CRMCustom quoteCatereaseEvent booking, reminders, venue lists$68/monthCaterZenCustomer database, catering management, marketing$179/monthTotal Party PlannerBilling, calendar, event scheduling, inventory$65/monthPlanning PodEvent management, catering management, bookingCustom quoteBetter CaterCost analysis, contact management, proposals$69/monthTripleseatEvent management, CRM, payment processingCustom quoteHoneyBookCustom templates, online paperwork, client tools$9/monthSalesforceCustom workflows, contact management, sales toolsCustom quote

Key factors to consider: • Ease of use • Customization options • Integration with other tools • Scalability • Cost-effectiveness • Customer support

Choose the software that best fits your business size, budget, and specific needs to improve efficiency and customer relationships.

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1. Curate

Curate

Curate is a CRM software made for catering businesses. It helps caterers manage their work better.

Key Features

FeatureDescriptionClient DatabaseKeeps all customer info in one placeProposal BuilderMakes custom proposals with e-signaturesProject ManagementHelps organize tasks and eventsReportsShows business data and trendsIntegrationsWorks with tools like Nowsta and GalleyPipeline ManagementTracks sales progressEvent CalendarOrganizes all events in one viewQuote ManagementHandles price quotes for clients

Pricing

Curate doesn't show prices on its website. You can try it for free to see how it works.

Pros and Cons

ProsConsEasy to usePrices not shownMade for cateringMay take time to learnHas many useful toolsWorks with other programs

Best Suited For

Curate works well for:

  • Small to medium catering businesses
  • Caterers who want to save time on paperwork
  • Companies looking to manage customers and events better

2. ReServe Interactive (Infor)

ReServe Interactive

ReServe Interactive is a CRM software for catering businesses. It helps caterers manage their work better.

Key Features

FeatureDescriptionEvent ManagementHandles events from start to endProposal BuilderMakes custom proposals with e-signaturesClient DatabaseKeeps all customer info in one placeReportingShows how the business is doingIntegrationsWorks with other tools and systems

Pricing

ReServe Interactive doesn't show prices on its website. You need to ask their sales team for a price quote.

Pros and Cons

ProsConsFull event managementPrices not shownCustom proposalsMight need training to use wellGood client databaseWorks with other tools

Best Suited For

ReServe Interactive works well for:

  • Big catering businesses with lots of work
  • Caterers who need a full event management system
  • Companies wanting to make proposals and manage clients easier

3. Flex Catering

Flex Catering

Flex Catering is a catering management software with CRM features. It helps caterers manage events, track deliveries, and handle customer relationships.

Key Features

FeatureDescriptionEvent ManagerHandles all parts of an eventClient PortalLets customers see orders, pay, and make new orders onlineCustom WebsiteGives you a website for your catering business

Pricing

Flex Catering doesn't show prices on their website. You need to ask them for a price quote.

Pros and Cons

ProsConsEasy to usePrices not shownFull event managementCustomers can use online portal

Best Suited For

Flex Catering works well for:

  • Catering businesses of any size that want easy-to-use CRM
  • Companies that want to make event planning easier
  • Caterers who want to give customers a way to order online

4. FoodStorm Catering

FoodStorm Catering

FoodStorm Catering is a software for managing catering businesses. It works for all sizes of catering companies and helps with many tasks.

Key Features

FeatureWhat it doesOrder ManagementHandles orders from online, phone, and in-personProduction ReportingMakes reports about production, sales, and customersInvoicingDoes billing and payments automaticallyCustomer Relationship Management (CRM)Keeps track of customer info, orders, and likes

Pricing

FoodStorm Catering doesn't show prices on its website. You need to ask them for a price quote.

Pros and Cons

Good thingsNot so good thingsCan change templates and reports to fit your needsNo prices shown on websiteMakes order management and production easierHelps build better customer relationships

Best Suited For

FoodStorm Catering works well for:

  • Catering businesses of any size that want a complete management tool
  • Companies looking to make order handling and production simpler
  • Caterers who want to improve how they work with customers

5. Caterease

Caterease

Caterease is a software for catering businesses. It helps manage events and automate tasks to save time.

Key Features

FeatureWhat it doesEvent Booking FormsMakes forms with must-fill fields for easy bookingAutomatic RemindersSends reminders and to-do listsVenue ListsKeeps a list of venuesPacking SlipsMakes lists for packing and deliveryMenu SelectionLets you pick menu items easily

Pricing

Caterease has three plans:

PlanPrice per monthBasic$68Standard$100 (estimated)Premium$132

There's a one-time setup fee of $200. Extra users cost $28 more per month.

Pros and Cons

Good thingsNot so good thingsSimple to useSome users think extra features cost too muchGood-looking documentsNot many reporting toolsGreat customer help

Best Suited For

Caterease works well for:

  • Catering businesses of all sizes
  • Companies that want to make event planning easier
  • Caterers who want to improve how they work with customers

6. CaterZen

CaterZen

CaterZen is a software that helps catering businesses manage their work better. It helps with sales, marketing, and day-to-day tasks.

Key Features

FeatureWhat it doesCustomer DatabaseKeeps track of sales and customer infoCatering ManagementHandles different types of catering jobsEvent Space ManagementHelps schedule and bill for event spacesMarketing ToolsSends emails and regular mail to customersDelivery ManagementPlans routes and manages drivers

Pricing

CaterZen costs $179.00 per month to start. You can try it for free before you buy.

Pros and Cons

Good thingsNot so good thingsEasy to useCan't change muchGood marketing toolsTakes time to learnHandles many catering tasksNo app for phones

Best Suited For

CaterZen works well for:

  • Catering businesses of all sizes
  • Restaurants that do catering
  • Event spaces
  • Supermarkets with catering services

It's good for businesses that want to:

  • Make their work easier
  • Sell more
  • Do better marketing

7. Total Party Planner

Total Party Planner

Total Party Planner helps catering businesses move from paper and spreadsheets to one organized system.

Key Features

FeatureWhat it doesBilling & InvoicingHandles bills and invoicesCalendar ManagementOrganizes events and schedulesEvent SchedulingPlans and manages eventsInventory ManagementKeeps track of suppliesKitchen/Menu ManagementRuns kitchen and menu tasksOrder ManagementHandles orders and deliveriesPayment ProcessingTakes care of paymentsQuotes/EstimatesMakes price quotesRecipe ManagementOrganizes recipes and menus

Pricing

Total Party Planner costs $65 per month to start.

Pros and Cons

Good thingsNot so good thingsEasy to switch from old systemsCan be hard to set upCan use on mobile devicesTakes time to learnGood customer helpNot many ways to change it

Best Suited For

Total Party Planner works well for:

  • Catering businesses of all sizes
  • Restaurants that do catering
  • Event spaces with catering
  • Supermarkets that offer catering

It's good for businesses that want to:

  • Make their work easier
  • Give better service to customers
  • Get more work done
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8. Planning Pod

Planning Pod

Planning Pod is a software that helps catering businesses manage their events better. It puts all the tools for handling events, clients, and suppliers in one place.

Key Features

FeatureWhat it doesEvent ManagementHelps plan and run events from start to endCatering ManagementHandles food planning and supply trackingBooking ManagementKeeps track of schedules and what's availableCommunication ToolsHelps talk with clients, suppliers, and team membersIntegrationWorks with other apps like Constant Contact and QuickBooks

Pricing

Planning Pod doesn't show set prices. They make a price plan that fits each business.

Pros and Cons

Good thingsNot so good thingsCan be changed to fit your businessCan't connect easily with other systemsGood help when you need itNot many tools for floor plans and wedding websites

Best Suited For

Planning Pod works well for:

  • Catering businesses of all sizes
  • People who plan events
  • Places that do events and serve food
  • Food trucks and moving food services

It's good for businesses that want to:

  • Make event planning easier
  • Talk better with clients and suppliers
  • Get more work done
  • Grow their business with tools made just for them

9. Better Cater

Better Cater

Better Cater is a cloud-based tool for small and midsize catering businesses. It helps with costs, time, contacts, and proposals.

Key Features

FeatureWhat it doesCost AnalysisFigures out food and labor costsProfit CalculationsWorks out profit margins and cost of goods soldContact ManagementKeeps track of customers and event detailsProposalsMakes professional proposals and billsReportsCreates custom reports, like kitchen prep lists

Pricing

Better Cater costs $69.00 per month. You can try it for free first.

Pros and Cons

Good thingsNot so good thingsEasy to useFew reporting optionsCan change templates and reportsCan't sign documents onlineHas a calendar and contact listCan't take credit card payments

Best Suited For

Better Cater works well for:

  • Small to midsize catering businesses
  • Corporate catering, on-site catering, restaurants, and food trucks
  • People who plan events
  • Businesses that want an easy-to-use catering tool

10. Tripleseat

Tripleseat

Tripleseat helps fast casual restaurants manage catering. It makes event planning easier for staff and customers.

Key Features

FeatureWhat it doesEvent ManagementMakes planning and running events easierCustomer Relationship Management (CRM)Helps build good relationships with customersPayment ProcessingLets customers pay quickly and safelyReporting and AnalyticsShows how customers act and what they like

Pricing

You need to ask Tripleseat for prices.

Pros and Cons

Good thingsNot so good thingsEasy to usePhone app doesn't do muchGood at managing customer infoCan't try it for freeHelps a lot with eventsSome people find it hard to learn

Best Suited For

Tripleseat works well for:

  • Fast casual restaurants
  • Places that hold events, big or small
  • Businesses that want a tool to handle all parts of catering

11. HoneyBook

HoneyBook

HoneyBook is a tool that helps caterers manage their work better. It makes it easier to handle tasks and talk to clients.

Key Features

FeatureWhat it doesCustom TemplatesChange how your forms look to match your businessOnline PaperworkSend bills and contracts to clients onlineClient ToolsHelps clients sign, pay, and book fasterCatering FormsGet client info with online forms

Pricing

HoneyBook costs $9.00 per month to start. You can try it for free before you buy.

Pros and Cons

Good thingsNot so good thingsCan change to fit your needsFree trial doesn't show all featuresSaves timeCan be hard to learn at firstNice-looking formsDoesn't work well with other programs

Best Suited For

HoneyBook works well for:

  • Small to medium catering businesses
  • Caterers who want to:
    • Get work done faster
    • Talk to clients better
    • Make more money

It helps caterers do their work more easily and quickly.

12. Salesforce

Salesforce

Salesforce is a big CRM system that many businesses use. It has tools to help catering companies manage their work better.

Key Features

FeatureWhat it doesCustom WorkflowsLets you make your own work stepsContact ManagementKeeps all customer info in one placeSales and Marketing ToolsMakes sales and marketing tasks easierReportsShows data about your business

Pricing

Salesforce doesn't show prices on its website. You need to ask them for a price quote.

Pros and Cons

Good thingsNot so good thingsCan change to fit your needsHard to learn at firstGood sales and marketing toolsCan cost a lot for small businessesCan grow with your businessCan be hard to use with other tools

Best Suited For

Salesforce works well for:

  • Medium to big catering businesses
  • Companies that need to handle complex sales and marketing
  • Businesses that want to change the system to fit their needs

It's best for companies that:

  • Have many customers and sales to manage
  • Want to make their sales and marketing work better
  • Need a system that can do many different things

Comparing Software Options

When picking a catering CRM software, it's important to look at what each one can do, how much it costs, and its good and bad points. Here's a quick look at each software:

SoftwareMain FeaturesCostGood PointsBad PointsCurateClient info, Proposals, Event planningAsk for priceMade for catering, Easy to usePrice not shownReServe InteractiveEvent handling, Proposals, Client infoAsk for priceFull event system, Works with other toolsPrice not shown, May need trainingFlex CateringEvent manager, Client portal, Custom websiteAsk for priceEasy to use, Customers can order onlinePrice not shownFoodStorm CateringOrder handling, Reports, Billing, Client infoAsk for priceCan change to fit needs, Makes work easierPrice not shownCatereaseEvent booking, Reminders, Venue lists$68-$132/monthSimple to use, Good customer helpExtra features cost moreCaterZenClient info, Event planning, Marketing$179/monthEasy to use, Good marketing toolsCan't change much, Takes time to learnTotal Party PlannerBilling, Event planning, Kitchen tasks$65/monthCan use on phones, Good customer helpHard to set up, Takes time to learnPlanning PodEvent planning, Food planning, BookingAsk for priceCan change to fit needs, Good helpHard to use with other systemsBetter CaterCost checking, Client info, Proposals$69/monthEasy to use, Can change reportsFew report options, Can't take card paymentsTripleseatEvent planning, Client info, PaymentsAsk for priceEasy to use, Good with client infoPhone app not great, No free trialHoneyBookCustom forms, Online paperwork, Client tools$9/monthCan change to fit needs, Saves timeHard to learn at first, Doesn't work well with other toolsSalesforceCustom work steps, Client info, Sales toolsAsk for priceCan grow with business, Good sales toolsHard to learn, Can cost a lot

When comparing these options, think about:

  • Can it grow with your business?
  • Can you change it to fit your needs?
  • How much does it really cost?
  • Is it easy to learn and use?
  • Does it work with your other tools?

Pick the software that fits your business size, budget, and needs best.

Wrap-up

Picking the right catering CRM software can make a big difference for your business. There are many options, so it's important to think about what you need, how much you can spend, and what you want to achieve. By looking at what each software can do, how much it costs, and its good and bad points, you can make a smart choice that will help your business work better.

When choosing, think about:

  • Can the software grow with your business?
  • Can you change it to fit your needs?
  • How much does it really cost?
  • Is it easy to learn and use?
  • Does it work with your other tools?

It's a good idea to try out the software before you buy it. Ask for demos or free trials to see how it works.

Final Thoughts

There's no perfect catering CRM software for everyone. What works for one business might not work for another. Think about what your business needs to find the best fit.

Key PointsWhy They MatterYour needsChoose software that fits your businessCostMake sure it fits your budgetEase of usePick something you can learn quicklyGrowthSelect software that can grow with youIntegrationFind a tool that works with your other systems

Whether you're just starting or want to upgrade, there's a catering CRM software out there for you. Take your time to look at your options, and you'll find the right one for your business.

FAQs

What is the best event catering software?

There's no one "best" event catering software for everyone. The right choice depends on what your business needs. Here are some popular options:

SoftwareGood foriVvy Venue ManagementManaging venues and eventsMarketmanInventory and cost controlTripleseatRestaurant and hotel cateringCatereaseAll-in-one catering managementBetter CaterSmall to medium catering businessesSTS CloudSales and catering managementEvent TempleHotels and venues

When picking software, think about:

  • Is it easy to use?
  • Can you change it to fit your needs?
  • Does it work with your other tools?
  • Can it grow with your business?
  • How much does it cost?
  • Is the customer support good?

To find the best fit:

  1. Make a list of what you need
  2. Look at different options
  3. Try out demos or free trials
  4. Read what other users say
  5. Think about your budget

The best software will help you:

  • Run events smoothly
  • Make fewer mistakes
  • Earn more money

Take your time to compare options. This will help you find the right tool for your catering business.

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